{"id":3940,"date":"2025-01-23T12:27:40","date_gmt":"2025-01-23T12:27:40","guid":{"rendered":"https:\/\/pbi.ps\/?post_type=lp_course&#038;p=3940"},"modified":"2025-02-12T11:30:40","modified_gmt":"2025-02-12T11:30:40","slug":"customer-centricity-strategies-and-organization-2","status":"publish","type":"lp_course","link":"https:\/\/pbi.ps\/?lp_course=customer-centricity-strategies-and-organization-2","title":{"rendered":"Customer Centricity Strategies and Organization"},"content":{"rendered":"<p style=\"text-align: right;\"><strong>\u062f.\u0644\u064a\u062b \u0627\u0644\u0639\u0644\u0645\u064a<\/strong><\/p>\n<p><strong><u>\u0645\u0642\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c<\/u><\/strong><\/p>\n<p>\u0643\u0644 \u0645\u0624\u0633\u0633\u0629 \u062a\u0639\u062a\u0645\u062f \u0641\u0644\u0633\u0641\u0629 \u0639\u0645\u0644 \u062a\u0648\u062c\u0651\u0647 \u0623\u0633\u0644\u0648\u0628\u0647\u0627 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0627\u062a\u0647\u0627. \u0639\u0646\u062f\u0645\u0627 \u062a\u0631\u0643\u0651\u0632 \u0627\u0644\u0641\u0644\u0633\u0641\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0643\u0639\u0646\u0635\u0631 \u0631\u0626\u064a\u0633\u064a \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u064a\u064f\u0642\u0627\u0644 \u0625\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u062a\u062a\u0628\u0646\u0649 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u0645\u0631\u0643\u0632 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<br \/>\n\u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u064a\u060c \u0633\u064a\u0643\u062a\u0633\u0628 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0648\u0646 \u0645\u0647\u0627\u0631\u0627\u062a \u0648\u0623\u062f\u0648\u0627\u062a \u062d\u062f\u064a\u062b\u0629 \u0644\u062a\u0637\u0648\u064a\u0631 \u062b\u0642\u0627\u0641\u0629 \u062a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0643\u0623\u0648\u0644\u0648\u064a\u0629 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629. \u0643\u0645\u0627 \u064a\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0641\u0647\u0645 \u0623\u062d\u062f\u062b \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0648\u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u0625\u0636\u0627\u0641\u0629 \u0642\u064a\u0645\u0629 \u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<p><strong><u>\u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u0629<\/u><\/strong><\/p>\n<p>\u064a\u0645\u0643\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0645\u0646 \u0642\u0628\u0644:<\/p>\n<ul>\n<li>\u0645\u062f\u0631\u0627\u0621 \u0627\u0644\u062a\u0633\u0648\u064a\u0642.<\/li>\n<li>\u0645\u0633\u0624\u0648\u0644\u0648 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u0631\u0624\u0633\u0627\u0621 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0641\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a.<\/li>\n<li>\u0645\u0624\u0633\u0633\u0648 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0646\u0627\u0634\u0626\u0629 \u0648\u0631\u0648\u0627\u062f \u0627\u0644\u0623\u0639\u0645\u0627\u0644.<\/li>\n<\/ul>\n<p><strong><u>\u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u0628\u0631\u0646\u0627\u0645\u062c<\/u><\/strong><\/p>\n<p>\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0625\u0644\u0649 \u0623\u0639\u0636\u0627\u0621 \u0641\u0639\u0651\u0627\u0644\u064a\u0646 \u064a\u0633\u0639\u0648\u0646 \u0644\u062a\u0637\u0648\u064a\u0631 \u062b\u0642\u0627\u0641\u0629 \u0645\u0624\u0633\u0633\u064a\u0629 \u062a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0645\u0639 \u062a\u0642\u062f\u064a\u0645 \u0623\u0641\u0636\u0644 \u062a\u062c\u0631\u0628\u0629 \u0645\u0645\u0643\u0646\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n<p><strong>\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c<\/strong><\/p>\n<p>\u0639\u0646\u062f \u0627\u0644\u0627\u0646\u062a\u0647\u0627\u0621 \u0645\u0646 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c\u060c \u0633\u064a\u062a\u0645\u0643\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0648\u0646 \u0645\u0646:<\/p>\n<ol>\n<li>\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u0634\u062e\u0635\u064a\u0629 \u0644\u0643\u0644 \u0639\u0645\u064a\u0644.<\/li>\n<li>\u062a\u0635\u0645\u064a\u0645 \u0628\u0631\u0627\u0645\u062c \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u064a\u0632\u0629 \u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642.<\/li>\n<li>\u0645\u0648\u0627\u0621\u0645\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0645\u0639 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0639\u0632\u064a\u0632 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<li>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0642\u0644\u064a\u0644 \u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0627\u0633\u062a\u062d\u0648\u0627\u0630 \u0639\u0644\u0649 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f.<\/li>\n<li>\u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0628\u0623\u062d\u062f\u062b \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0648\u0627\u0644\u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u062a\u0645\u0631\u0643\u0632 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<\/ol>\n<p><strong><u>\u0627\u0644\u0645\u062d\u062a\u0648\u064a\u0627\u062a :<\/u><\/strong><\/p>\n<p><strong>\u0627\u0644\u064a\u0648\u0645 \u0627\u0644\u0623\u0648\u0644: \u0641\u0647\u0645 \u0627\u0644\u062a\u0645\u0631\u0643\u0632 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/p>\n<ul>\n<li>\u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0648\u0627\u0644\u062a\u0645\u0631\u0643\u0632 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<li>\u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u0627\u0644\u062a\u0645\u0631\u0643\u0632 \u062d\u0648\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u062a\u0645\u0631\u0643\u0632 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<li>\u062a\u0642\u062f\u064a\u0645 \u0646\u0645\u0648\u0630\u062c \u0628\u064a\u0627\u0646\u0627\u062a \u064a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<li>\u0628\u0646\u0627\u0621 \u062b\u0642\u0627\u0641\u0629 \u062a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0647\u0627.<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u064a\u0648\u0645 \u0627\u0644\u062b\u0627\u0646\u064a: \u0641\u0647\u0645 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0648\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &#8211; \u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629<\/strong><strong> (CLV)<\/strong><\/p>\n<ul>\n<li>\u062a\u062d\u0644\u064a\u0644 \u062a\u0635\u0648\u0631\u0627\u062a \u0648\u0633\u0644\u0648\u0643\u064a\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u062c\u0627\u0647 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a.<\/li>\n<li>\u062a\u0644\u0628\u064a\u0629 \u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u062a\u0646\u0648\u0639\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u0627\u0644\u0631\u0628\u062d\u064a\u0629 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629.<\/li>\n<li>\u062a\u0637\u0628\u064a\u0642 \u0646\u0645\u0627\u0630\u062c \u062a\u062d\u0644\u064a\u0644 \u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062b\u0644 \u0646\u0645\u0648\u0630\u062c \u0628\u0627\u0631\u064a\u062a\u0648.<strong>: <\/strong><\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u064a\u0648\u0645 \u0627\u0644\u062b\u0627\u0644\u062b: \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><strong> (CRM)<\/strong><\/p>\n<ul>\n<li>\u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 \u0648\u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u0645\u0642\u0627\u0631\u0646\u0629 \u0627\u0644\u0646\u0647\u062c \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a \u0628\u0646\u0647\u062c \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0637\u0648\u064a\u0644\u0629 \u0627\u0644\u0623\u0645\u062f.<\/li>\n<li>\u062a\u062d\u0644\u064a\u0644 \u0645\u0644\u0641\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u062e\u0635\u064a\u0629.<\/li>\n<\/ul>\n<p><strong>\u062a\u0637\u0648\u064a\u0631 \u0645\u064a\u0632\u0629 \u062a\u0646\u0627\u0641\u0633\u064a\u0629<\/strong><\/p>\n<ul>\n<li>\u0625\u0646\u0634\u0627\u0621 \u0642\u064a\u0645\u0629 \u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0641\u0627\u0626\u0642\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<\/ul>\n<p><strong>\u0627\u0644\u064a\u0648\u0645 \u0627\u0644\u0631\u0627\u0628\u0639: \u062a\u0635\u0645\u064a\u0645 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong><\/p>\n<ul>\n<li>\u0625\u0639\u062f\u0627\u062f \u0639\u0631\u0636 \u0627\u0644\u0642\u064a\u0645\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u062a\u0628\u0646\u064a \u0645\u0646\u0647\u062c\u064a\u0629 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n<li>\u0627\u0639\u062a\u0645\u0627\u062f \u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0628\u064a\u0639 \u0627\u0644\u0645\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u064a\u0644.<\/li>\n<\/ul>\n<p><strong>\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u062a\u062f\u0631\u064a\u0628<\/strong><\/p>\n<ul>\n<li>\u062c\u0644\u0633\u0627\u062a \u062a\u0641\u0627\u0639\u0644\u064a\u0629.<\/li>\n<li>\u062f\u0631\u0627\u0633\u0627\u062a \u062d\u0627\u0644\u0629.<\/li>\n<li>\u062a\u0645\u0627\u0631\u064a\u0646 \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n<li>\u0645\u0646\u0627\u0642\u0634\u0627\u062a \u062c\u0645\u0627\u0639\u064a\u0629.<\/li>\n<li>\u0639\u0631\u0648\u0636 \u062a\u0642\u062f\u064a\u0645\u064a\u0629.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u0639\u062f\u062f \u0627\u0644\u0633\u0627\u0639\u0627\u062a : 12<\/strong> \u0633\u0627\u0639\u0629 \u062a\u062f\u0631\u064a\u0628\u064a\u0629 .<\/p>\n<p><strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0627\u0646\u0639\u0642\u0627\u062f :<\/strong> \u0627\u0644\u0623\u062d\u062f &#8211; \u0627\u0644\u0627\u0631\u0628\u0639\u0627\u0621&nbsp; &nbsp;9-12\/02\/2025<\/p>\n<p><strong>\u0648\u0642\u062a \u0627\u0644\u0627\u0646\u0639\u0642\u0627\u062f : <\/strong>&nbsp;&nbsp;17:30 \u2013 20:30 \u0645\u0633\u0627\u0621\u0627<\/p>\n<p><strong>\u0645\u0643\u0627\u0646 \u0627\u0644\u0627\u0646\u0639\u0642\u0627\u062f : <\/strong>&nbsp;ZOOM&nbsp;<\/p>\n<p><strong>\u0627\u0644\u0631\u0633\u0648\u0645:&nbsp; <\/strong>(120$) \u0644\u0644\u0645\u0634\u0627\u0631\u0643 \u0627\u0644\u0648\u0627\u062d\u062f \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0623\u0639\u0636\u0627\u0621\u060c \u0648 (140$) \u0644\u0644\u0645\u0634\u0627\u0631\u0643 \u0627\u0644\u0648\u0627\u062d\u062f \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u063a\u064a\u0631 \u0627\u0644\u0623\u0639\u0636\u0627\u0621<\/p>\n<p><strong>&nbsp;<\/strong><\/p>\n<p><strong><u>\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0646 \u0627\u0644\u0645\u062f\u0631\u0628:<\/u><\/strong><\/p>\n<p>\u0644\u064a\u062b \u062a\u0648\u0641\u064a\u0642 \u0627\u0644\u0639\u0644\u0645\u064a \u0647\u0648 \u062e\u0628\u064a\u0631 \u0625\u062f\u0627\u0631\u064a\u060c \u0645\u0633\u062a\u0634\u0627\u0631 \u062a\u062f\u0631\u064a\u0628 \u0648\u0645\u062f\u0631\u0628 \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f \u0648\u0645\u0642\u064a\u0645 \u0641\u064a \u0627\u0644\u062a\u0645\u064a\u0632 \u0627\u0644\u0645\u0624\u0633\u0633\u064a\u060c \u0628\u062e\u0628\u0631\u0629 \u0639\u0645\u0644\u064a\u0629 \u0648\u0627\u062f\u0627\u0631\u064a\u0629 \u0645\u062a\u0646\u0648\u0639\u0629 \u062a\u062a\u062c\u0627\u0648\u0632 \u0627\u062b\u0646\u0627\u0646 \u0648\u0639\u0634\u0631\u0648\u0646 \u0639\u0627\u0645\u064b\u0627 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0645\u062a\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u0628\u0646\u0627\u0621 \u0627\u0644\u0642\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0648\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u0629.<\/p>\n<p>\u062d\u0627\u0635\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 \u0628\u0643\u0627\u0644\u0648\u0631\u064a\u0648\u0633 \u0639\u0644\u0648\u0645 \u0627\u0644\u0643\u0645\u0628\u064a\u0648\u062a\u0631(\u0647\u0646\u062f\u0633\u0629 \u0627\u0644\u0628\u0631\u0645\u062c\u064a\u0627\u062a) \u0645\u0646 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0623\u0645\u064a\u0631\u0629 \u0633\u0645\u064a\u0629 \u0644\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 (PSUT), \u0648 \u064a\u0639\u0645\u0644 \u0643\u0645\u0633\u062a\u0634\u0627\u0631 \u0627\u062f\u0627\u0631\u064a \u0644\u0639\u062f\u0629 \u0634\u0631\u0643\u0627\u062a \u0648\u0645\u0624\u0633\u0633\u0627\u062a \u0641\u064a \u0627\u0644\u0627\u0631\u062f\u0646 \u0648\u0643\u0645\u062f\u0631\u0628 \u0645\u062d\u062a\u0631\u0641 \u0645\u0633\u062a\u0642\u0644 \u0644\u0639\u062f\u0629 \u0645\u0631\u0627\u0643\u0632 \u0648\u0645\u0639\u0627\u0647\u062f \u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0648\u0627\u0633\u062a\u0634\u0627\u0631\u064a\u0629 \u0648\u0643\u0645\u0642\u064a\u0645 \u0645\u0633\u062a\u0642\u0644 \u0641\u064a \u0627\u0644\u062a\u0645\u064a\u0632 \u0627\u0644\u0645\u0624\u0633\u0633\u064a \u0644\u062f\u0649 \u0645\u0631\u0643\u0632 \u0627\u0644\u0645\u0644\u0643 \u0639\u0628\u062f\u0627\u0627\u0644\u0644\u0647 \u0627\u0644\u062b\u0627\u0646\u064a \u0644\u0644\u062a\u0645\u064a\u0632 .<\/p>\n<p>\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643 \u064a\u062d\u0645\u0644 \u0627\u0644\u0633\u064a\u062f \u0627\u0644\u0639\u0644\u0645\u064a \u0639\u062f\u0629 \u0634\u0647\u0627\u062f\u0627\u062a \u0645\u0647\u0646\u064a\u0629 \u062f\u0648\u0644\u064a\u0629 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u0645\u0646 \u0627\u0644\u0645\u0639\u0627\u0647\u062f \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0641\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0648\u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 : \u0645\u062f\u0631\u0628 \u0645\u062d\u062a\u0631\u0641 \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f (CIPT) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a(ACI) \u060c \u0648\u0645\u062f\u0631\u0628 \u0645\u062d\u062a\u0631\u0641 \u0645\u0639\u062a\u0645\u062f (CPT) \u0645\u0646 \u0627\u062a\u062d\u0627\u062f \u0627\u0644\u0645\u062f\u0631\u0628\u064a\u0646 \u0627\u0644\u0639\u0631\u0628 (ATU) \u0648\u0645\u0646 \u0627\u0644\u0631\u0627\u0628\u0637\u0629 \u0627\u0644\u062f\u0648\u0644\u064a\u0629&nbsp; \u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u060c (IAPPD) &nbsp;\u060c \u0645\u062e\u0637\u0637 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a \u0645\u0639\u062a\u0645\u062f &nbsp;&nbsp;(CSP) \u0645\u0646 \u0645\u0639\u0647\u062f \u0645\u0633\u062a\u0634\u0627\u0631\u064a \u0627\u0644\u0627\u0639\u0645\u0627\u0644(ICBC) \u060c\u0645\u062f\u064a\u0631 \u0645\u0628\u064a\u0639\u0627\u062a \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f (CISM) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a (ACI) \u060c \u0645\u062f\u064a\u0631 \u062a\u0633\u0648\u064a\u0642 \u0645\u0639\u062a\u0645\u062f (CMM) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a (ACI) &nbsp;\u0648\u0645\u0645\u062b\u0644 \u0645\u0639\u062a\u0645\u062f \u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062f\u0648\u0644\u064a (CICCR) \u0645\u0646 \u0645\u0639\u0647\u062f \u0645\u0633\u062a\u0634\u0627\u0631 \u064a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 &#8211; (ICBC) \u060c \u0648\u0645\u062d\u062a\u0631\u0641 \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CICSP) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a(ACI)- \u060c \u062e\u0628\u064a\u0631 \u0645\u0628\u064a\u0639\u0627\u062a \u0645\u0639\u062a\u0645\u062f (CSE) \u0645\u0646 \u0627\u0644\u0631\u0627\u0628\u0637\u0629 \u0627\u0644\u062f\u0648\u0644\u064a\u0629 \u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 (IAPPD)-\u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u060c \u062e\u0628\u064a\u0631 \u0645\u0639\u062a\u0645\u062f \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CCSE) \u0645\u0646 \u0627\u0644\u0631\u0627\u0628\u0637\u0629 \u0627\u0644\u062f\u0648\u0644\u064a\u0629 \u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0648 \u0627\u0644\u0623\u062f\u0627\u0621 (IAPPD) \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u060c \u0645\u062f\u064a\u0631 \u062a\u062f\u0631\u064a\u0628 \u0645\u062d\u062a\u0631\u0641 \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f (CIPTM) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a(ACI) &nbsp;\u060c \u0645\u062d\u062a\u0631\u0641 \u062a\u0639\u0644\u0645 \u0648\u062a\u0637\u0648\u064a\u0631 \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f(CILDP) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a(ACI) \u060c \u0645\u062f\u064a\u0631&nbsp; \u062a\u0639\u0644\u0645 \u0648\u062a\u0637\u0648\u064a\u0631 \u062f\u0648\u0644\u064a \u0645\u0639\u062a\u0645\u062f(CILDM) \u0645\u0646 \u0645\u0639\u0647\u062f \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u0627\u0645\u0631\u064a\u0643\u064a(ACI) \u0648\u0645\u0642\u064a\u0645 \u0645\u0624\u0633\u0633\u064a \u0645\u0639\u062a\u0645\u062f \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0627\u0644\u0627\u0648\u0631\u0648\u0628\u064a\u0629 \u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 &nbsp;EFQM<\/p>\n<p>\u0634\u0627\u0631\u0643 \u0648\u0623\u0644\u0642\u0649 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0648\u0631\u0634 \u0627\u0644\u0639\u0645\u0644 \u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0645\u062d\u0644\u064a\u0627\u064b \u0648\u0625\u0642\u0644\u064a\u0645\u064a\u0627\u064b\u060c \u0648\u062a\u0646\u0628\u0639 \u0646\u0642\u0627\u0637 \u0642\u0648\u062a\u0647 \u0645\u0646 \u062e\u0644\u0641\u064a\u062a\u0647 \u0627\u0644\u0645\u0647\u0646\u064a\u0629 \u0648\u0642\u062f\u0631\u062a\u0647 \u0627\u0644\u0641\u0639\u0627\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u062c\u0645\u064a\u0639 \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0634\u062e\u0635\u064a\u0627\u062a. \u064a\u0639\u0645\u0644 \u062d\u0627\u0644\u064a\u064b\u0627 \u0643\u0645\u062f\u0631\u0628 \u0645\u0633\u062a\u0642\u0644 \u0648\u0645\u064a\u0633\u0651\u0631.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u062f.\u0644\u064a\u062b \u0627\u0644\u0639\u0644\u0645\u064a \u0645\u0642\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0643\u0644 \u0645\u0624\u0633\u0633\u0629 \u062a\u0639\u062a\u0645\u062f \u0641\u0644\u0633\u0641\u0629 \u0639\u0645\u0644 \u062a\u0648\u062c\u0651\u0647 \u0623\u0633\u0644\u0648\u0628\u0647\u0627 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0627\u062a\u0647\u0627. \u0639\u0646\u062f\u0645\u0627 \u062a\u0631\u0643\u0651\u0632 \u0627\u0644\u0641\u0644\u0633\u0641\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3941,"comment_status":"open","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"course_category":[87,140],"course_tag":[179],"class_list":["post-3940","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category---ar","course_category-all-courses-porgrams-ar","course_tag-179","course"],"_links":{"self":[{"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/lp_course\/3940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/lp_course"}],"about":[{"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/types\/lp_course"}],"author":[{"embeddable":true,"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pbi.ps\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3940"}],"version-history":[{"count":3,"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/lp_course\/3940\/revisions"}],"predecessor-version":[{"id":3961,"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/lp_course\/3940\/revisions\/3961"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pbi.ps\/index.php?rest_route=\/wp\/v2\/media\/3941"}],"wp:attachment":[{"href":"https:\/\/pbi.ps\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3940"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/pbi.ps\/index.php?rest_route=%2Fwp%2Fv2%2Fcourse_category&post=3940"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/pbi.ps\/index.php?rest_route=%2Fwp%2Fv2%2Fcourse_tag&post=3940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}